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Published September 16, 2022

Introduction

Service automation is the process of automating processes, events, tasks, and business functions. It offers multidimensional visibility of the business, which helps you streamline the business process.

It integrates the domain functionality tools with various layers of automation within a unified interface or workflows.

What Is Service Automation?
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Published November 2, 2021

In the first part, I outlined some of the terms associated with the delivery of IoT. Next, let’s look at how this gets complex.

You will need to read the state of each sensor (through their appropriate API and through their appropriate vendor-supplied hub), create logic to determine what actions must be taken when certain conditions are met, and then deliver these as a workflow to each responder, and confirm through data collected from sensors that the requested change was implemented.

What can you learn from IoT with i2M – Part 2