Published September 16, 2022
Introduction
Service automation is the process of automating processes, events, tasks, and business functions. It offers multidimensional visibility of the business, which helps you streamline the business process.
It integrates the domain functionality tools with various layers of automation within a unified interface or workflows.
Published July 9, 2021
AIOps is an area of technology that is developing rapidly and is generally accepted to mean “using machine learning to contextualize large amounts of data”.
While data analytics systems are great at identifying unusual patterns in large amounts of data (for example in a data lake) they can be quite poor at providing context to the signals they detect.
