Middleware Adoption Journey Case Studies
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Stage 2 Customer Case Study
A major grocery retailer operating 2,200 stores across 34 states struggled with managing over 2,400 MQ instances spread across cloud, mainframe, and in-store systems. Siloed logins and manual processes made identifying and resolving issues extraordinarily difficult, impacting fulfillment times and operational efficiency. Furthermore, managing exceptions across handheld scanners, fulfillment apps, and corporate systems created time-consuming disruptions.
By adopting meshIQ’s single-platform solution, the retailer gained a unified view of all middleware instances, speeding up troubleshooting and improving overall performance. The impact was significant: in-store fulfillment times decreased by 60%, administrative efficiency increased by 47%, and year-over-year support costs dropped by 33%, with zero MQ or mainframe disruptions.
Download this case study to learn how shared middleware services can enhance efficiency and drive cost savings in retail.
Stage 3 Customer Case Study
A leading financial institution managing $10 trillion in assets and supporting $90 billion in annual revenue struggled with inefficient middleware operations. Developers were burdened with hundreds of weekly tickets for access, updates, and changes, while stringent regulatory requirements further delayed workflows. Change requests often required lengthy approvals, taking days to complete, and developers needed specialized skills for middleware technologies.
By implementing meshIQ’s platform with granular role-based access controls and an intuitive UI, the institution empowered full developer self-service while maintaining strict compliance. The results were remarkable: a 50% reduction in deployment time, 100% compliance rates, a 100% reduction in developer request tickets, and zero hours of unplanned downtime.
Download this case study to learn how developer self-service can revolutionize middleware management and drive operational excellence.
Stage 4 Customer Case Study
A leading financial institution managing over $5 trillion in daily transactions faced mounting inefficiencies in middleware operations. Manual deployments slowed down DevOps, self-service access was limited, and IT teams struggled to keep pace with growing business demands.
With meshIQ’s smart automation capabilities, this institution streamlined middleware deployments, reducing provisioning time and accelerating development. The results? A 45% reduction in Mean Time to Repair (MTTR), a 70% decrease in Tier 3 support costs, and 30% fewer service issues.
Download this case study to discover how modern middleware automation can transform efficiency, cut costs, and drive innovation in financial services.
