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B2B & MQ Messaging Observability

meshIQ G2 Awards

End to end monitoring and tracking of transactions and partner responses across enterprise messaging and through B2B gateways to ensure SLA adherence and consistent transaction performance 

B2B & MQ Messaging Observability

Common Challenges

These challenges are commonly encountered and are typical for organizations without end to end observability of their B2B and messaging technologies. 

  • Inability to set correct SLA’s for transaction performance due to not knowing how long it takes to execute a transaction through the B2B gateway 
  • Resolving stuck transactions is challenging and time consuming as it requires looking into multiple different messaging and B2B tools from multiple different teams 
  • Critical business transactions are interrupted because B2B Partner response times are unknown and could be sporadic 

Outcomes

These are typical outcomes realized by organizations after implementing an observability solution. 

  • Set transaction SLA’s with confidence while giving business partners the latest possible time for transaction initiation 
  • Create a competitive edge by giving your business partners more time to complete critical, time sensitive tasks 
  • Quickly identify and resolve transaction errors and persistent bottlenecks 
  • Decrease IT staff required for monitoring and error resolution 
B2B & MQ Messaging Observability

Key Capabilities

The following capabilities are delivered by meshIQ and are the most significant but not a comprehensive list of capabilities that deliver the previously named outcomes. 

  • Message flow tracing to identify specific bottlenecks in message processing and event streaming or to locate missing messages 
    • Identify where bottlenecks occur in the entire B2B process and utilize built-in root cause analysis tooling to eliminate them
    • Early Cycle Bottleneck Detection to detect slowdowns across brokers, channels EDI gateways & event streaming technologies
  • Search EDI documents for specific groupings (order #, PO #, Invoice #, etc) and perform groupings for validation & analysis
    • Role-based self-service access for messaging and EDI document management
    • Single source of truth for EDI Teams, Shared Services & Operations Teams for document analysis
  • Track the elapsed time of critical message flows, with event counts & timings of each event to track workflow SLAs and Visualize performance over time 
    • Set & monitor complete transaction SLAs to ensure compliance and avoid SLA non-compliance consequences
    • Rich visualization of current and historical transaction performance to enable transformation of single messaging components or the entire process, including the B2B gateway

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